User Privacy, Cookies, Tracking and Your Personal Information
What information does EC collect and how do we use it?
- When you order via credit card, we need to know your name, e-mail address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status.
- When you sign up to download certain material made available by us through our site, we need only an email address, which we use to send you the information you requested.
- We may also use the information we collect to occasionally notify you about important functionality changes to the website, new EC services, and special offers we think you’ll find valuable. If you would rather not receive this information, send us an email telling us so.
How does EC protect customer information?
EC uses the latest encryption technology to keep your personal information safe. All of your ordering information – including your name, address, and credit card number – is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels through our ordering system. To ensure that your information is even more secure, we will never see or be in possession of your credit card information because most, if not all, transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. When we complete your transaction, you will receive your order number via our confirmation e-mail.
Will EC disclose my personal information to outside parties?
EC does not sell, rent, or loan our customers’ personal information (including customers’ names and shipping, billing, and e-mail addresses) to anyone not directly associated with our parent company,Doblón Digital, S.A. de C.V.. We take your trust very seriously, so the only messages you receive will be from us. This includes automatic order and shipping confirmation e-mails generated upon receipt of your order. EC may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. EC may release account information when we believe, in good faith, that such release is reasonably necessary to (i.) comply with law, (ii.) enforce or apply the terms of any of our user agreements, or (iii.) protect the rights, property, or the safety of EC, our users, or others.
How does EC protect the privacy of children younger than 13 years?
EC is concerned about the privacy of young children and does not knowingly collect any personal information from children under 13 years. We suggest that you become involved with your child’s access to the Internet and to our site to ensure that his or her privacy is well protected.